Get in touch with us

Tell us what you need and one of us will write back. Weekday messages get an answer within 1 business day; over the weekend it’s within 48 hours. Choosing a topic in the form brings up the details we usually have to ask for, so we can help on the first reply.

Not sure which box fits? Pick this one. We read every message ourselves.

Email works too

team@apollobrands.net

The form lands in this exact inbox. Writing directly is fine; just include your order number if there is one.

When you’ll hear back

Weekdays: within 1 business day.
Saturday and Sunday: within 48 hours.

Registered office

Velo Canada
86 N Bend St #108
Coquitlam, BC V3K 6H1

Sending an e-Transfer

Payments go to apollopouches@gmail.com. That is a different address from our contact inbox, and it is the only one set up to accept transfers automatically. Put your order’s reference code in the message field. If something has gone wrong with a payment, use the form and choose the payment topic.

In a hurry? Delivery times and costs are on our shipping page, and the FAQ covers paying, strengths and storage.