Terms & Conditions

Effective November 10, 2026 · Version 2026.11.1

These terms form the agreement between you and Velo Canada, of 86 N Bend St #108, Coquitlam, BC V3K 6H1, for every order placed on velocanada.ca. Placing an order means you accept them. If anything here is unclear, ask us at team@apollobrands.net before you buy.

1. Who may buy

Our products contain nicotine and are sold only to adults aged 21 or over. By placing an order you confirm that you are at least 21. We may cancel and refund any order where we have reason to believe that is not the case.

2. How an order is formed

Submitting checkout is an offer to buy. The contract is formed once your payment has been received in full. Until then nothing has been charged and no stock is set aside for you.

• An Interac e-Transfer order that is not paid within 48 hours is cancelled automatically.
• A crypto order is cancelled if its NOWPayments invoice expires unpaid.

3. Prices and payment

All prices are in Canadian dollars. We can change prices at any time, but a change never applies to an order you have already placed. Tax and any shipping charge appear before you pay. We accept two methods only: Interac e-Transfer and cryptocurrency through NOWPayments. Card payments, credit or debit, are not available.

4. Product information and stock

We describe every product as accurately as we can, including its nicotine content per pouch. Stock figures on the site are live counts but are not a guarantee. If part of a paid order turns out to be unavailable, you may choose a refund for that item or a substitute.

5. Personal use

Orders are for personal use. We may limit quantities, contact you about an unusually large order, or decline an order that appears to be for resale. Businesses can apply through our wholesale page.

6. Shipping and risk

We ship to Canadian addresses only. Our current delivery estimates are on the Shipping & Delivery page. Responsibility for the goods becomes yours at the moment of delivery. Should the carrier lose a parcel, we send the order again or refund it after the carrier’s investigation is complete.

7. Returns

Pouches are a consumable product. You may return unopened items within 14 days of delivery, and we will always put right an item that arrives damaged or is not what you ordered. The full process is in our Returns & Refunds policy.

8. Nicotine and our liability

Nicotine is addictive. Our products are meant for adults who already use nicotine and understand its risks. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under Canadian consumer protection law.

9. Updates to these terms

We may revise these terms. Each order is governed by the version shown on this page, with its version number, at the time that order was placed.